Z's Auction Terms

Payment Terms:

Payment Can Be Made By Paypal, Money Order Or Cashier's Check.  Payment Must Be Received Within 7 Days Of Auction Close.  Paypal Payments - Click On The "Pay Now" Icon At The Top Of The Auction Page Or Email Directly To Ebay@ZTVG.Com.  Send Money Order Or Cashier's Check To Z. D. Robbins, 4900 Biscayne Dr #12, Naples FL 34112.  Please Include This Ebay Item # Along With Your Ebay ID With Payment.

Shipping & Handling:

USPS Priority Shipping To Anywhere In The US Is $19.95.  UPS Standard International Shipping To Canada Is $34.95.  

You May Combine Shipping & Save Money For Multiple Auctions Won.  Subtract $5.00 From The Normal Shipping Rate Of Each Additional Auction Won.  One Payment Must Be Sent For All Items Won To Receive A Combined Shipping Discount.

Insurance Is Optional & Highly Recommended.  Z's Optional Insurance Covers Actual Shipping Insurance With A Third Party Company & Includes Tracking &/Or Delivery Confirmation & A 30 Day Satisfaction Guarantee.  Z's TVG Will Not Be Responsible For Any Shipping Mishandling If Insurance Is Not Purchased.

30 Day Guarantee:

Item May Be Returned No Later Than 30 Calendar Days After Auction Close "No Questions Asked" For A Full 100% Refund Minus S/H & Any Auction Related Fees Provided That Insurance Was Purchased & Positive Feedback Has Been Left.

Return Policy:

Any D.O.A. (Dead On Arrival) Item May Be Returned Within 30 Calendar Days After Auction Close For A Full 100% Refund Minus S/H & Any Auction Related Fees.  Upon Receiving Any D.O.A Item You Must Email Z's TVG Immediately & Notify Us Of The Problem.  If Your Item Arrives Damaged Due To Any Shipping Mishandling & Insurance Was Not Purchased Then The Item Cannot Be Returned.  If You Feel That The Auction Item Was Misrepresented In Any Way You Should Email Z Immediately & We Will Solve The Problem Regardless Of The Issue.  Misrepresented Items Will Be Handled On A Case By Case Basis.  

TVGuardian 1 Year Warranty:

All TVGuardian's Come With A 1 Year Manufacture Warranty.  If Your Unit Becomes Defective Within The 1 Year Warranty Period As Stated In The TVGuardian User's Manual It May Be Replaced.  You Must Call TVGuardian's Technical Support Line (479-571-7689) For A Return Merchandise Authorization (RMA) Number And Return Information.  The Replacement Unit Will Be Shipped Directly To You.

Feedback Policy:

Positive Feedback Will Be Left For All Transactions Upon Completion.  This Is Determined After The Item(s) Have Been Received & You Are 100%  Happy With Your Purchase.  We Use A Program That Automatically Posts Positive Feedback After Positive Feedback Is Received.  If For Any Reason You Feel That You Should Leave Anything Less Than Positive Feedback Please Email Z & We Will Work With You Until The Issue Is Solved.

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If You Have Any Additional Questions Please Feel Free To Email Us